Epson PX-M860F Error 0x97
The Epson PX-M860F printer is a reliable and efficient device that offers high-quality printing solutions for home and office use. However, users may sometimes encounter an error code 0x97 displayed on the printer, indicating potential issues with the head drive circuit, the head FFC (Flat Flexible Cable) connection, or a failure of the main board.
The error code 0x97, specifically the head drive circuit excessive voltage error, suggests that there might be a problem with the voltage level in the circuit. This issue can prevent the printer’s printhead from functioning properly, resulting in poor print quality or the printer not working at all. Another possible cause for this error is a disconnection in the head FFC, which is responsible for transmitting signals between the printer’s printhead and the main board.
In some cases, the error code 0x97 may indicate a failure of the main board itself. This is a more serious issue that requires professional assistance to resolve. However, before seeking technical support, there are a few troubleshooting steps that users can attempt to rectify the error.
Firstly, it is recommended to turn off the printer and unplug it from the power source. After waiting for several minutes, plug it back in and turn it on again. This can help reset the printer’s internal components and potentially resolve any temporary issues causing the error.
If the error persists, it is advisable to check the head FFC connection. Open the printer’s cover and ensure that the FFC is securely connected to both the printhead and the main board. Gently reseating the cable and ensuring a proper connection can sometimes resolve the error.
If none of the above solutions work, it is crucial to contact Epson customer support or a qualified technician for further assistance. They will guide you through advanced troubleshooting steps or provide a necessary repair or replacement of the faulty main board to resolve the error code 0x97 on your Epson PX-M860F printer.
| Printer Model | Epson PX-M860F |
| Error Code | 0x97 |
| Display on | PRINTER |
| Description and troubleshooting | Head drive circuit excessive voltage error. Head FFC disconnection. Main board failure. |
