Epson ET-4700 Error 0x24
When using the Epson ET-4700 scanner, encountering error code 0x24 can be quite frustrating. This error message indicates an issue with the Scanner/ADF ALD PID acceleration lock, ALD motor failure, motor driver failure, or possible cable or FFC (Flexible Flat Cable) disconnection.
The ALD PID acceleration lock is responsible for controlling the motor’s acceleration in the Automatic Document Feeder (ADF). If this lock malfunctions, it can result in error code 0x24 being displayed on the scanner. Additionally, if the ALD motor fails to function correctly or the motor driver encounters a failure, this error can also occur.
One likely cause of this error is a loose or disconnected cable or FFC. It’s essential to check all cable connections to ensure they are securely attached and undamaged. If any cables or FFCs appear damaged or loose, they should be replaced or reconnected properly to resolve the issue.
Troubleshooting this error also involves resetting the scanner. Start by turning off the scanner and unplugging it from the power source. Leave it disconnected for a few minutes and then plug it back in. Turn the scanner on again and check if the error message persists.
In some cases, updating the scanner’s firmware may be necessary. Visit the manufacturer’s website and download the latest firmware for your Epson ET-4700 model. Follow the provided instructions to update the firmware, which could potentially resolve any software-related issues causing the error.
If the error code 0x24 continues to appear on your Epson ET-4700 scanner, it’s advisable to contact Epson customer support or consult a professional technician for further assistance and potential repairs.
| Printer Model | Epson ET-4700 |
| Error Code | 0x24 |
| Display on | SCANNER |
| Description and troubleshooting | Scanner/ADF ALD PID acceleration lock. ALD motor failure. Motor driver failure. Cable or FFC disconnection. |
