Epson XP-300-301 Error OxCA
Epson XP-300-301 printers are known for their exceptional performance and reliability. However, users may encounter the error code OxCA on the printer’s display, indicating an ink device error, ink cartridge failure, holder board assembly failure (due to CSIC or contact failure), main board failure, or cable/FFC disconnection. Fortunately, there are troubleshooting steps that can help resolve these issues.
When encountering an ink device error or ink cartridge failure, it is recommended to first turn off the printer and disconnect the power cord from the electrical outlet. Then, remove and re-install the ink cartridges properly, ensuring they are securely seated in their designated slots. Next, power on the printer and check if the error message persists. If it does, consider replacing the ink cartridges with genuine Epson cartridges to ensure compatibility and optimal performance.
In the case of a holder board assembly failure, it is advisable to contact Epson customer support for further assistance. They will guide you through troubleshooting steps and determine if a replacement is required.
If the printer displays a main board failure, it is crucial to contact Epson customer support immediately, as this indicates a major hardware issue that needs professional attention.
When facing a cable or FFC disconnection error, it is recommended to power off the printer, unplug all cables and FFCs, and then securely reconnect them following the specified instructions in the user manual.
By following these troubleshooting steps, users can resolve common issues associated with Epson XP-300-301 printers and get back to printing with ease and efficiency. Remember to always consult the user manual or contact Epson customer support for comprehensive guidance and assistance.
Printer Model | Epson XP-300-301 |
Error Code | OxCA |
Display on | PRINTER |
Description and troubleshooting | Ink device error. Ink cartridge failure. Holder board assy failure (CSIC or contact failure). Main board failure. Cable or FFC disconnection. |