Epson ME-Office-620 Error 0x14
The Epson ME-Office-620 is a multifunction printer that offers reliable and efficient scanning capabilities. However, users may sometimes encounter the error code 0x14 displayed on the scanner, indicating a scanner/ADF measurement error. This error occurs when the drive mechanism of the scanner is overloaded or faces issues such as insufficient grease, the presence of foreign objects, lack of gears, or deformation.
To troubleshoot this error, there are a few steps you can follow. Firstly, ensure that the scanner is not overloaded with documents or any other objects. Remove all items from the ADF (Automatic Document Feeder) and try scanning again. Additionally, check if there are any foreign objects obstructing the scanner’s movement. Inspect the scanner thoroughly and remove any debris if found.
If the problem persists, it is possible that the drive mechanism lacks proper lubrication. In this case, it is recommended to consult the printer’s user manual for instructions on how to apply grease to the drive mechanism. Follow the provided guidelines carefully to avoid any damage to the printer.
Lastly, if none of the above steps resolve the issue, it is advisable to contact Epson customer support for further assistance. Their trained technicians can guide you through more advanced troubleshooting steps or recommend professional servicing if required.
Remember to always handle the printer and its components with care to prevent any potential damage. Regular maintenance and servicing of the printer can help prevent such errors and ensure optimal performance.
Printer Model | Epson ME-Office-620 |
Error Code | 0x14 |
Display on | SCANNER |
Description and troubleshooting | Scanner/ADF measurement error. Drive mechanism is overloaded. Insufficient grease. Foreign object. Lack of gears. Deformation. |