Epson WF-5790 Error 0x25
Epson WF-5790 is a multifunctional printer that comes equipped with a scanner. However, there are times when an error code such as 0x25 is displayed on the scanner, indicating the occurrence of a problem. This error code is specifically related to the Scanner/ADF ALD PID excess load error, ALD motor failure, motor driver failure, cable disconnection, or FFC (Flexible Flat Cable) disconnection.
When encountering the 0x25 error code on the scanner, it is crucial to troubleshoot the issue promptly. Start by checking the physical connections of the scanner, ensuring that the cable and FFC are securely attached. If the connections are loose or there is visible damage, reconnect or replace them as needed.
If the physical connections seem intact, the error might be caused by a motor failure. In this case, the ALD motor or its driver may need to be replaced. It is recommended to consult Epson’s technical support or a professional technician for assistance with motor-related issues.
Additionally, to avoid any potential issues, it is advisable to clean the scanner and ADF (Automatic Document Feeder) regularly using a lint-free cloth and appropriate cleaning solutions. This will help maintain the scanner’s performance and prevent errors like 0x25 from occurring.
In conclusion, the Epson WF-5790 may encounter an error code 0x25 on the scanner due to various reasons such as excessive load on the ALD PID, motor failure, or cable disconnection. Troubleshooting steps involve checking physical connections, cleaning the scanner, and consulting technical support or a technician for further assistance if needed.
Printer Model | Epson WF-5790 |
Error Code | 0x25 |
Display on | SCANNER |
Description and troubleshooting | Scanner/ADF ALD PID excess load error. ALD motor failure. Motor driver failure. Cable or FFC disconnection. |