Epson EP-902A Error 0x21
The Epson EP-902A is a highly efficient and reliable scanner, known for its exceptional performance. However, users may occasionally encounter an error code 0x21 displayed on the scanner, indicating certain issues that need to be addressed. This error code refers to the Scanner/ADF ALD PID excess speed error, ALD motor failure, motor driver failure, cable disconnection, or FFC disconnection.
The ALD PID excess speed error suggests that the scanner’s Auto Load Document (ALD) system is experiencing an abnormal speed. This can occur due to a variety of factors, such as a misalignment of the ALD system or excessive friction between the document and the scanner’s feed mechanism. In such cases, it is recommended to check for any obstacles or debris obstructing the smooth movement of the ALD system, and thoroughly clean the scanner to ensure smooth operation.
The other possible causes of error code 0x21 include ALD motor failure, motor driver failure, cable disconnection, or FFC (Flexible Flat Cable) disconnection. To troubleshoot these issues, it is suggested to inspect the connections between the motor, driver, and cable, ensuring they are securely connected. If any disconnections are identified, carefully reattach the cables and ensure they are firmly in place. Additionally, if the motor or driver is found to be faulty, it may be necessary to seek professional assistance or contact Epson customer support for further guidance.
In conclusion, if you encounter error code 0x21 on your Epson EP-902A scanner, it is crucial to address the issue promptly. By following the troubleshooting steps mentioned above, you can resolve the ALD PID excess speed error, motor failures, or any cable and FFC disconnections, enabling your scanner to function optimally once again. Remember, if you are unsure or the problem persists, do not hesitate to seek professional assistance.
| Printer Model | Epson EP-902A |
| Error Code | 0x21 |
| Display on | SCANNER |
| Description and troubleshooting | Scanner/ADF ALD PID excess speed error. ALD motor failure. Motor driver failure. Cable or FFC disconnection. |
