Epson ET-2700 Error 0x20
Error code 0x20 on the Epson ET-2700 indicates a problem with the scanner. This error is typically accompanied by a display message on the scanner stating the error code. The following are the possible causes and troubleshooting steps for this error:
1. Scanner/ADF LED light error: Check if any part of the scanner or ADF (Automatic Document Feeder) is not functioning properly. Make sure all components are securely connected and there are no loose or damaged parts. If necessary, clean the LED lights using a microfiber cloth.
2. CIS module failure: The CIS (Contact Image Sensor) module may be faulty or not working correctly. Try unplugging the scanner and plugging it back in after a few minutes. If the error persists, contact Epson support for further assistance.
3. Foreign object: Inspect the scanner for any foreign objects such as paper clips, dust, or debris that might be obstructing its operation. Clean the scanner thoroughly, ensuring there is no debris left inside.
4. Scanner housing upper failure: The scanner housing upper part may have a dirty home seek pattern. Clean the home position sensor and surrounding area carefully using a soft cloth to remove any dirt or smudges. This might resolve the issue.
5. Main board failure: In rare cases, the error code 0x20 could indicate a failure in the main board of the scanner. It is recommended to contact Epson customer support or authorized service centers for professional assistance.
It is important to follow the troubleshooting steps provided by the manufacturer and avoid attempting any repairs or modifications unless you are confident in your technical skills. Epson’s customer support can provide further guidance and ensure the issue is resolved effectively.
| Printer Model | Epson ET-2700 |
| Error Code | 0x20 |
| Display on | SCANNER |
| Description and troubleshooting | Scanner/ADF LED light error. CIS Module failure. Foreign object. Scanner housing upper failure (home seek pattern is dirty). Main board failure. |
