Epson EW-M970A3T Error 0x02C9
The Epson EW-M970A3T printer may display error code 0x02C9, accompanied by the message “EJ2 load position reverse error.” This error indicates that there is an issue with the paper feed mechanism, causing the paper feed to fail and be stopped by obstacles.
There are several possible reasons for this error. First, it could be due to the presence of jammed paper, obstructing the smooth flow of paper through the printer. In addition, an overload of the paper feed mechanism can also lead to this error. This can occur when too much paper is loaded or if there is a mechanical issue causing excessive resistance.
Another potential cause of this error is disengaging or tooth breakage within the wheel train of the paper feed mechanism. When these components are damaged or not properly aligned, it can result in a failure to read the EJ2 motor encoder or jumping of the EJ2 timing belt.
Contamination of the EJ2 encoder scale or damage to the EJ2 encoder FFC (Flat Flexible Cable) can also contribute to this error. These components are responsible for accurately determining the position of the paper feed mechanism, and any issues with them can result in improper functioning.
Finally, a failure of the EJ2 encoder sensor or the main board can also trigger this error code.
To troubleshoot this issue, it is recommended to first check for any jammed paper and remove it if found. Ensure that the paper feed mechanism is not overloaded and that all components are properly aligned and undamaged. If the issue persists, it may be necessary to contact Epson customer support for further assistance or potentially replace faulty components.
| Printer Model | Epson EW-M970A3T |
| Error Code | 0x02C9 |
| Display on | PRINTER |
| Description and troubleshooting | EJ2 load position reverse error. Paper feed fails, stopped by obstacles. Paper feed was stopped by Obstacles such as jammed paper Overload of the paper feed mechanism Disengaging or tooth breakage of wheel train of the paper feed mechanism Failed to read The EJ2 motor encoder. Jumping of The EJ2 timing belt. Contamination of The EJ2 encoder scale. Skew or damage of The EJ2 encoder FFC. Failure of The EJ2 encoder sensor. Failure of the main board. |
