Epson L380 Error 0x0065
Epson L380 Error code 0x0065, commonly displayed on the printer, refers to an I/S PID excess load error. This error occurs when the I/S (Ink System) motor unexpectedly stops running during an operation, causing the ink system to halt. Several potential causes can contribute to this issue, including mechanism overload, a broken gear, encoder error, contaminated encoder scale, motor failure, or even main board failure.
To troubleshoot this error, here are some steps you can follow:
1. Power off the printer and unplug it from the power source. This will reset the printer and clear any temporary issues.
2. Check for any visible mechanical issues such as broken gears or obstructions in the printer’s mechanism. If any problems are detected, contact Epson customer support for further assistance or arrange a service appointment.
3. Clean the encoder scale, which is responsible for measuring the position of the print head. Gently wipe the encoder scale using a soft cloth and ensure there are no contaminants or debris affecting its functionality.
4. If the error persists, it is advisable to contact Epson customer support or a professional technician for a more in-depth diagnosis. The issue might be related to motor failure or main board failure, which require expert attention.
Remember to keep your printer well-maintained by regularly cleaning it and using genuine Epson ink cartridges to minimize the risk of encountering such errors in the future. Additionally, referring to the printer’s user manual or Epson’s online support resources can provide further guidance on troubleshooting specific issues.
| Printer Model | Epson L380 |
| Error Code | 0x0065 |
| Display on | PRINTER |
| Description and troubleshooting | I/S PID excess load error. The I/S motor stopped running in the middle of the operation. The ink system was stopped. Mechanism overload. Broken gear. Encoder error. Contaminated encoder scale. Motor failure. Main board failure. |
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