Epson M2120-M2128-M2129 Error 0x02C7
Epson M2120-M2128-M2129 Error code 0x02C7, also known as EJ2 load position excess load error, is a common issue encountered in printers. This error occurs when the EJ2 motor, responsible for the paper feed mechanism, stops running during a print operation. There are several reasons that could cause this error.
One possible cause is the presence of obstacles, such as jammed paper, which can prevent the smooth movement of the EJ2 motor. Additionally, an overload on the paper feed mechanism can also lead to the motor stopping.
Another potential cause is the disengaging or breakage of gears within the printer, which can disrupt the operation of the EJ2 motor. Similarly, if the EJ2 motor encoder fails to read correctly, it can result in the motor stopping unexpectedly.
Issues such as the jumping of the timing belt or contamination of the EJ2 encoder scale can also contribute to this error. However, it is important to note that in the case of a failure, the EJ2 motor may not be completely broken but could be malfunctioning.
Lastly, a failure of the main board can also be a reason behind the error code 0x02C7. This signifies a problem within the printer’s internal circuitry that is affecting the EJ2 motor’s performance.
To troubleshoot this error, it is recommended to check for any paper jams or obstructions in the printer’s paper path. If any gears are visibly damaged, they may need to be replaced. Cleaning the EJ2 encoder scale may help resolve contamination issues. If none of these steps resolve the error, it is advised to contact a professional technician or the Epson support team for further assistance.
Printer Model | Epson M2120-M2128-M2129 |
Error Code | 0x02C7 |
Display on | PRINTER |
Description and troubleshooting | EJ2 load position excess load error. The EJ2 motor stopped running in the middle of the operation. The EJ2 was stopped by Obstacles such as jammed paper Overload of the paper feed mechanism Disengaging or breakage of the gears. Failed to read The EJ2 motor encoder. Jumping of the timing belt. Contamination of The EJ2 encoder scale. Failure of The EJ2 motor (not completely broken). Failure of the main board. |