Epson PM-A950 Error 0x02
The Epson PM-A950 is a high-quality printer widely used for various printing tasks. However, you might encounter an error code 0x02 with a CR motor drive fatal error message on the printer’s display. This error typically signifies a problem with the CR (Carriage Return) motor drive, which is responsible for moving the printhead back and forth.
When this error occurs, it is crucial to troubleshoot the issue promptly to resume your printing activities. Here are some troubleshooting steps you can follow:
1. Power Cycle: Start by turning off the printer and unplugging it from the power source. Leave it disconnected for a few minutes, then plug it back in and turn it on. This simple reset might resolve the error.
2. Check for Obstructions: Inspect the printer’s carriage path for any loose objects or paper jams. Remove any obstructions carefully to ensure the printhead can move freely.
3. Clean the Encoder Strip: The encoder strip located behind the carriage provides position information to the printer. Dust or dirt on the strip can cause the CR motor drive error. Gently clean the strip using a soft, lint-free cloth soaked in isopropyl alcohol.
4. Lubricate the Rail: Insufficient lubrication on the carriage rail can impede the movement of the printhead, resulting in the error. Apply a small amount of lubricant recommended by Epson to the rail.
5. Professional Assistance: If the error persists after performing the above steps, it is advisable to contact Epson customer support for further assistance. They have the expertise to diagnose and resolve complex printer issues.
By following these troubleshooting steps, you can address the Epson PM-A950 error code 0x02 and have your printer functioning optimally again, ensuring uninterrupted printing operations.
Printer Model | Epson PM-A950 |
Error Code | 0x02 |
Display on | PRINTER |
Description and troubleshooting | CR motor drive fatal error. |