Epson PX-M381FL Error 0x21
The Epson PX-M381FL is a reliable and high-performance scanner that provides exceptional quality scans. However, at times, users may come across the error code 0x21 with the message “SCANNER: ALD PID excess speed error” displayed on the screen. This error usually indicates an issue with the ALD motor or its driver, as well as potential cable or FFC disconnection.
One common cause of this error is ALD motor failure. It occurs when the motor responsible for driving the Automatic Document Feeder (ADF) exceeds its specified speed, leading to an error being triggered. In such cases, it is recommended to power off the scanner, unplug it from the power source, and wait for a few minutes before powering it back on. This simple step can often resolve minor motor-related issues.
However, if the error persists, there might be a more serious problem with the motor driver or the connection cables. In such cases, it is advisable to contact Epson’s customer support or a certified technician for further assistance. They will diagnose the issue accurately and provide a suitable solution, which may involve replacing the defective components or ensuring proper cable connections.
In conclusion, encountering the Epson PX-M381FL error code 0x21 can be frustrating, especially when you have important scanning tasks to complete. By following the troubleshooting steps mentioned above and seeking professional help when needed, you can effectively resolve this error and restore the scanner’s optimal functionality in no time.
| Printer Model | Epson PX-M381FL |
| Error Code | 0x21 |
| Display on | SCANNER |
| Description and troubleshooting | Scanner/ADF ALD PID excess speed error. ALD motor failure. Motor driver failure. Cable or FFC disconnection. |
