Epson R285 Error Code 0x71 Part 20743

Epson R285 Error 0x71

The Epson R285 Error code 0x71 displayed on your printer indicates an APG motor drive error. This error typically occurs when there is a malfunction in the printer’s Automatic Paper Feed (APF) mechanism. The APG motor is responsible for driving the paper into the printer and making sure it is properly aligned for printing. When this error code appears, it signifies that there is an issue with this motor.

To troubleshoot this error, there are a few steps you can follow. Firstly, check for any obstacles or obstructions that may be blocking the paper path. Clear the path and ensure that the paper can move freely through the printer. You should also check if there is any crumpled or damaged paper that could be causing the motor to jam.

Another solution is to power off the printer and unplug it from the power source. Leave it disconnected for a few minutes and then plug it back in. This simple procedure may clear any temporary glitches that could be causing the error.

In some cases, the error may be due to a firmware issue. You can try updating the printer’s firmware to the latest version available from the Epson website. Firmware updates often include bug fixes and improvements that can resolve error codes.

If the error persists after trying these troubleshooting steps, it is recommended to contact Epson customer support or a professional technician for further assistance. They will be able to diagnose the specific issue with your printer’s APG motor and provide a suitable solution to resolve the error code 0x71.