Epson TX420W Error 0x02
Epson TX420W Error Code 0x02: Scanner Issue with Troubleshooting Tips
If your Epson TX420W printer’s scanner displays the error code 0x02, it indicates a problem related to the scanner/ADF PID reverse error or encoder failure, possibly leading to a paper jam. However, worry not as there are several troubleshooting steps you can follow to resolve this issue.
Firstly, start by checking for any obstruction, such as small pieces of paper or foreign objects, inside the scanner. Carefully remove any debris that might be causing the error. Once cleared, try to scan again to see if the problem persists.
If the error code 0x02 continues to appear, it might indicate an issue with the encoder. The encoder is a device responsible for providing the precise position of the scanning head. In case of a malfunction, it can cause the scanner’s movement to become inaccurate, leading to the error code. To troubleshoot this, try cleaning the encoder strip gently using a lint-free cloth. Be cautious as this component is delicate, and excessive force while cleaning may damage it further.
In scenarios where the error still persists, it is recommended to perform a power cycle on your printer. Turn off the printer, unplug the power cord, and wait for approximately five minutes. Then, reconnect the power cord and turn on the printer. Reattempt scanning to check if the error has been resolved.
If none of the above methods rectify the issue, it is advisable to contact Epson’s customer support for further assistance. They will be able to provide you with specific advice or guide you through advanced troubleshooting steps to get your printer’s scanner functioning correctly again.
Remember, when encountering the Epson TX420W error code 0x02, don’t panic but follow these troubleshooting tips to resolve the problem efficiently.
| Printer Model | Epson TX420W |
| Error Code | 0x02 |
| Display on | SCANNER |
| Description and troubleshooting | Scanner/ADF PID reverse error. Encoder failure. Paper jam. |
