Epson WF-2850-2851-2855 Error 0x21
The Epson WF-2850-2851-2855 printers are known for their exceptional functionality and performance. However, certain error codes may occasionally occur, such as the 0x21 error code displayed on the scanner. This error code indicates various potential issues that need attention and troubleshooting.
One possible cause of the 0x21 error is an excess speed error in the Scanner/ADF ALD (Automatic Light Detection) PID (Proportional Integral Derivative) system. This error occurs when the scanning motor operates at a higher speed than normal, resulting in the scanner malfunctioning. Another cause of this error could be a failure in the ALD motor or the motor driver. In such cases, the motor fails to operate correctly, impeding the scanning process.
Furthermore, the error code may also indicate a potential cable or Flexible Flat Cable (FFC) disconnection. If the cable connecting the scanner to the printer or the FFC inside the scanner is not securely attached or is damaged, it can result in the 0x21 error code being displayed.
To troubleshoot this error, it is recommended to start by checking all the cable connections, ensuring they are firmly connected. If any cables are found to be disconnected or damaged, they should be replaced or reattached appropriately. It is also advisable to clean the scanner glass and ensure there are no obstructions or foreign objects hindering the scanning process.
If the issue persists, it is recommended to contact Epson customer support for further assistance, as they can provide expert guidance and potentially arrange for a repair or replacement if necessary.
In summary, the Epson WF-2850-2851-2855 error code 0x21 on the scanner display suggests issues such as excess speed, motor failure, or cable disconnection. By following the troubleshooting steps mentioned above, users can effectively address these errors and resume their printing and scanning tasks seamlessly.
| Printer Model | Epson WF-2850-2851-2855 |
| Error Code | 0x21 |
| Display on | SCANNER |
| Description and troubleshooting | Scanner/ADF ALD PID excess speed error. ALD motor failure. Motor driver failure. Cable or FFC disconnection. |
