Epson WF-7115 Error 0xB9
The Epson WF-7115 Printer is an advanced printing device that provides high-quality prints and efficient performance. However, users may encounter an error code 0xB9 being displayed on the printer, indicating an ink device error. This error can be caused by various factors, such as ink cartridge failure, holder board assembly failure (CSIC or contact failure), main board failure, or cable or FFC disconnection.
Ink cartridge failure is a common reason behind this error code. It could be due to improperly installed or non-genuine ink cartridges. Make sure to use authentic Epson ink cartridges and check if they are correctly installed in their respective slots. Restart the printer and see if the error persists.
If the ink cartridges are not the issue, the holder board assembly may be at fault. The CSIC (Cartridge Score Info Chip) or contact failure can cause the printer to display error code 0xB9. In this case, it is advisable to contact Epson customer support or a professional technician to replace or repair the holder board assembly.
Another possibility is the failure of the main board or a cable/FFC (Flat Flexible Cable) disconnection. These issues are more complex and require professional assistance. Consider contacting Epson support for further guidance and potential repairs.
To avoid encountering error code 0xB9, it is recommended to regularly clean and maintain the printer, ensuring proper installation of ink cartridges and avoiding the use of non-genuine ink. Additionally, keeping the printer’s firmware updated can help resolve known issues and prevent errors.
If you face this error, troubleshooting the ink device, ink cartridge, holder board assembly, main board, cables, and FFCs as mentioned above can help resolve the issue. However, if the problem persists, reaching out to Epson support is the best course of action.
Printer Model | Epson WF-7115 |
Error Code | 0xB9 |
Display on | PRINTER |
Description and troubleshooting | Ink device error. Ink cartridge failure. Holder board assy failure (CSIC or contact failure). Main board failure. Cable or FFC disconnection. |