Epson WF-7725 Error 0x82DD
The Epson WF-7725 printer may encounter an error code 0x82DD, which displays as an “ILS environmental error.” This error indicates that the PIS (Print Image Sensor) sensor has received an unexpected amount of light. When this occurs, the printer may cease its normal printing operations until the issue is resolved. However, there are troubleshooting steps you can follow to rectify this problem.
Firstly, start by checking the printer’s surroundings. Ensure that there is no excessive exposure to direct sunlight or strong artificial light sources, as these can interfere with the PIS sensor’s functionality. Additionally, check for any objects or obstructions near the sensor that could be causing unwanted light fluctuations.
If the issue persists, try cleaning the PIS sensor. Carefully remove the ink cartridges and then use a soft, lint-free cloth gently to wipe the sensor. Be cautious not to apply too much pressure or damage the sensor while cleaning. Once cleaned, reinsert the cartridges and assess if the error code has disappeared.
Another troubleshooting step involves restarting the printer. Power off the printer, unplug it from the power source, and then wait for a few minutes. Reconnect the printer and turn it back on, allowing it to go through its startup process. Check if the error is resolved.
If none of the above solutions solve the error code 0x82DD, it is advised to consult the printer’s user manual or contact Epson customer support for further assistance. They will be able to provide specialized guidance based on your printer model and help resolve the issue promptly.
Printer Model | Epson WF-7725 |
Error Code | 0x82DD |
Display on | PRINTER |
Description and troubleshooting | ILS environmental error. The PIS sensor received unexpected amount of light. |