Epson WF-C5710 Error OxOA
The Epson WF-C5710 printer is a reliable and efficient device commonly used in many offices and homes. However, like any other technology, it may encounter occasional errors that disrupt its normal functioning. One of the most common issues users may encounter is the Error code OxOA displayed on the scanner. This error typically indicates a Scanner/ADF BS+ reverse error, specifically an encoder failure or paper jam.
When this error occurs, the scanner may become unresponsive or experience difficulty scanning documents. The encoder failure refers to a malfunction in the device’s internal mechanism responsible for converting the position of the scanner into electronic signals. This failure can disrupt the scanning process and prevent the printer from functioning properly.
Furthermore, a paper jam could be the cause of this error. Paper jams occur when a sheet of paper gets stuck inside the printer’s mechanism, obstructing the scanning process. The error code OxOA is displayed to alert users of this issue.
To troubleshoot this error, the first step is to carefully check for any obstructions or paper jams within the scanner or ADF (Automatic Document Feeder). Gently remove any stuck paper if found, being cautious not to tear it and cause more issues. After clearing any jams, restart the printer and try scanning again.
If the problem persists, it is recommended to contact Epson customer support for further assistance. They can guide you through additional troubleshooting steps or advise on the need for a technician to inspect and repair the encoder failure.
In conclusion, the Epson WF-C5710 Error code OxOA is commonly associated with a Scanner/ADF BS+ reverse error, including an encoder failure or paper jam. By following the suggested troubleshooting steps or seeking professional help from Epson support, you can overcome this error and have your printer functioning smoothly once again.
| Printer Model | Epson WF-C5710 |
| Error Code | OxOA |
| Display on | SCANNER |
| Description and troubleshooting | Scanner/ADF BS+ reverse error. Encoder failure. Paper jam. |
