Epson WorkForce-840 Error 0x13
The Epson Workforce-840 is an advanced scanner that offers high-quality scanning capabilities. However, users may encounter an error code 0x13 with a corresponding message displayed on the scanner. This error indicates a problem related to the wrong contact detection distance in the Scanner/ADF (Automatic Document Feeder) of the device.
There are several possible causes for this error. Firstly, it could be due to a failure in the CIS (Contact Image Sensor) module, which is responsible for capturing the scanned image. If this module is not functioning properly, it can result in incorrect contact detection distance and trigger the error code.
Another potential cause is a failure in the scanner housing. The housing, which protects the internal components of the scanner, may have experienced damage or malfunction, leading to the error. Additionally, a faulty main board or a disconnection in the cable or FFC (Flexible Flat Cable) connecting the components can also trigger this error message.
Lastly, motor failure could be another factor contributing to the error. The motor is responsible for the movement of various parts within the scanner, and if it malfunctions, it can lead to incorrect contact detection distance and eventually display the error code.
To troubleshoot this error, it is recommended to contact Epson customer support or a certified technician. They will be able to diagnose the specific cause of the error and provide appropriate solutions, which may include replacing faulty components, recalibrating the scanner, or performing repairs.
In conclusion, the Epson Workforce-840 error code 0x13 indicates a problem with the wrong contact detection distance in the Scanner/ADF. Potential causes include CIS module failure, scanner housing failure, main board failure, cable or FFC disconnection, or motor failure. Professional assistance is recommended for troubleshooting and resolving this error.
| Printer Model | Epson WorkForce-840 |
| Error Code | 0x13 |
| Display on | SCANNER |
| Description and troubleshooting | Scanner/ADF opposite side wrong contact detection distance error. CIS Module failure. Scanner Housing failure. Main board failure. Cable or FFC disconnection. Motor failure. |
