Epson WorkForce-ST-5000 Error 0x02C9
The Epson WorkForce-ST-5000 printer may encounter an error code 0x02C9 with the display message “EJ2 load position reverse error.” This error is related to the paper feed mechanism and can be caused by various factors.
One possible cause of the error is when paper feed is obstructed by objects such as jammed paper. Another cause may be an overload of the paper feed mechanism, which can lead to the system being unable to function properly. Additionally, if there is any disengagement or tooth breakage in the wheel train of the paper feed mechanism, it can result in the error code being displayed.
The error can also occur if the EJ2 motor encoder fails to read, or if there is any issue with the EJ2 timing belt, such as jumping. Contamination of the EJ2 encoder scale or any skew or damage to the EJ2 encoder FFC (Flat Flexible Cable) may also trigger the error code to appear.
Lastly, a failure of the EJ2 encoder sensor or the main board can also be responsible for the error message.
To troubleshoot this error, it is recommended to first check for any obstructions or jammed paper in the printer. Clearing the paper path and ensuring smooth movement of the paper feed mechanism can often resolve the issue. If the problem persists, it is advisable to contact Epson customer support for further assistance. They may provide specific instructions or arrange for professional repair services if required.
In summary, the Epson WorkForce-ST-5000 error code 0x02C9 with the display message “EJ2 load position reverse error” may occur due to paper feed obstacles, mechanical failures, encoder issues, or main board failure. Proper troubleshooting steps should be taken to identify the exact cause and resolve the problem.
Printer Model | Epson WorkForce-ST-5000 |
Error Code | 0x02C9 |
Display on | PRINTER |
Description and troubleshooting | EJ2 load position reverse error. Paper feed fails, stopped by obstacles. Paper feed was stopped by Obstacles such as jammed paper Overload of the paper feed mechanism Disengaging or tooth breakage of wheel train of the paper feed mechanism Failed to read The EJ2 motor encoder. Jumping of The EJ2 timing belt. Contamination of The EJ2 encoder scale. Skew or damage of The EJ2 encoder FFC. Failure of The EJ2 encoder sensor. Failure of the main board. |