Epson WP-4521 Error 0x13
The Epson WP-4521 is a sophisticated multifunction printer that offers efficient printing, scanning, and copying capabilities. However, some users may encounter an error code 0x13 displayed on the scanner, indicating a problem with the scanner functionality.
The error code 0x13 typically signifies a “Scanner/ADF opposite side wrong contact detection distance error.” This error can be caused by various issues, including a failure in the CIS (Contact Image Sensor) module, scanner housing, or the main board. Additionally, cable or FFC (Flexible Flat Cable) disconnection or motor failure can also trigger this error.
To troubleshoot this error, there are several steps you can take. First, ensure that all cables and connections are securely plugged in and there are no loose connections. If any cables or FFC are disconnected, reconnect them properly. This simple step might resolve the issue.
If the error persists, try restarting the printer and see if that clears the error code. In some cases, a simple restart can resolve temporary glitches.
If restarting doesn’t work, it is recommended to contact Epson customer support or seek professional assistance. They can provide you with further guidance and offer potential solutions specific to your printer model.
In conclusion, the Epson WP-4521 error code 0x13 related to the scanner can be caused by various factors such as CIS module failure, scanner housing failure, or motor failure, among others. Following the troubleshooting steps mentioned above or reaching out to Epson support will help resolve the issue and get your printer back to its optimal functionality.
| Printer Model | Epson WP-4521 |
| Error Code | 0x13 |
| Display on | SCANNER |
| Description and troubleshooting | Scanner/ADF opposite side wrong contact detection distance error. CIS Module failure. Scanner Housing failure. Main board failure. Cable or FFC disconnection. Motor failure. |
