Epson XP-3100 Error 0x02BD
The Epson XP-3100 printer may display the error code 0x02BD, accompanied by the message “EJ2 PID excess load error.” This error indicates that the EJ2 motor has stopped running during a print operation. There are several possible causes for this error.
One potential cause is the presence of obstacles, such as jammed paper, that are preventing the EJ2 motor from running smoothly. Another possible cause is an overload of the paper feed mechanism, which can put strain on the EJ2 motor and cause it to stop.
Additionally, the error may be due to disengaging or breakage of the gears that control the EJ2 motor. If the motor encoder, which reads the position of the EJ2 motor, fails to function correctly, it can also result in this error.
Other potential causes include a frayed or jumping timing belt, contamination of the EJ2 encoder scale, disconnection or damage to the EJ2 motor cable or encoder FFC, or a partially broken EJ2 motor.
Lastly, a failure of the main board could also trigger this error.
To troubleshoot this error, you can try removing any obstacles, such as jammed paper, from the printer. Check the paper feed mechanism for signs of overload and ensure that the gears are properly engaged and not broken. Clean the EJ2 encoder scale to eliminate any contamination. Inspect the EJ2 motor cable and encoder FFC for any disconnection or damage.
If the issue persists, it is advisable to contact Epson customer support for further assistance, as a failure of the EJ2 motor or main board may require professional repair or replacement.
| Printer Model | Epson XP-3100 |
| Error Code | 0x02BD |
| Display on | PRINTER |
| Description and troubleshooting | EJ2 PID excess load error. The EJ2 motor stopped running in the middle of the operation. The EJ2 was stopped by Obstacles such as jammed paper Overload of the paper feed mechanism Disengaging or breakage of the gears. Failed to read The EJ2 motor encoder. The timing belt become frayed or jumping. Contamination of The EJ2 encoder scale. Disconnection, break, skew or damage of The EJ2 motor cable/encoder FFC. Failure of The EJ2 motor (not completely broken). Failure of the main board. |
