Epson XP-4100 Error 0x02C9
The Epson XP-4100 printer may encounter an error code 0x02C9 that displays as “EJ2 load position reverse error.” This error indicates various issues related to the paper feed mechanism, resulting in paper feed failure. The most common reason for this error is when the paper feed is obstructed by obstacles like jammed paper. Other potential causes include an overload of the paper feed mechanism, disengaging or tooth breakage of the wheel train, failure in reading the EJ2 motor encoder, jumping of the EJ2 timing belt, contamination of the EJ2 encoder scale, skew or damage of the EJ2 encoder FFC (Flexible Flat Cable), failure of the EJ2 encoder sensor, or a malfunctioning main board.
To troubleshoot this error, start by checking for any jammed paper or other obstacles obstructing the paper feed path. Clear any obstructions and make sure the paper is properly loaded in the tray. Next, power off the printer, wait for a few minutes, and then power it back on. Sometimes, a simple power cycle can resolve minor glitches.
If the error persists, examine the wheel train and check if any teeth are broken or if it has become disengaged. If so, the wheel train may need to be repaired or replaced. Additionally, inspect the EJ2 motor encoder, timing belt, encoder scale, and FFC for any issues like contamination, damage, or misalignment.
If none of these steps resolve the error, it is possible that the EJ2 encoder sensor or the main board has malfunctioned. In such cases, it is recommended to contact Epson customer support or a certified technician for further assistance.
Remember to always refer to the printer’s user manual for specific instructions and to ensure the safety of both the device and the user during troubleshooting procedures.
| Printer Model | Epson XP-4100 |
| Error Code | 0x02C9 |
| Display on | PRINTER |
| Description and troubleshooting | EJ2 load position reverse error. Paper feed fails, stopped by obstacles. Paper feed was stopped by Obstacles such as jammed paper Overload of the paper feed mechanism Disengaging or tooth breakage of wheel train of the paper feed mechanism Failed to read The EJ2 motor encoder. Jumping of The EJ2 timing belt. Contamination of The EJ2 encoder scale. Skew or damage of The EJ2 encoder FFC. Failure of The EJ2 encoder sensor. Failure of the main board. |
