Epson XP-810 Error 0x13
Epson XP-810 Error code 0x13 may appear on the scanner display and it indicates an issue related to the scanning function of the printer. This error message specifically points to a problem with the opposite side wrong contact detection distance, which could be caused by various factors.
One possible reason for this error is a failure in the CIS (Contact Image Sensor) module, which is responsible for capturing the images during the scanning process. If this module is not functioning properly, it can result in the error code 0x13.
Another potential cause is a failure in the scanner housing itself. If there is a problem with the housing, it can affect the contact between the scanning elements and lead to the error message being displayed.
Additionally, a malfunctioning main board could be the culprit of this error code. The main board is an essential component that controls the overall functionality of the printer, including the scanning feature. If it fails, it can trigger various error codes, including 0x13.
Moreover, a cable or FFC (Flexible Flat Cable) disconnection can also lead to the error code 0x13. If any of the connections between the scanner components are loose or disconnected, it can cause incorrect contact detection and prompt the error message.
Lastly, a motor failure can contribute to the occurrence of this error. If the motor responsible for moving the scanning elements encounters a malfunction, it can impede the proper functioning of the scanner and trigger error code 0x13.
To troubleshoot this issue, it is recommended to start by checking the connections, cables, and FFC for any disconnections or damage. If any issues are identified, they should be resolved by firmly reconnecting or replacing the faulty components.
If the problem persists, contacting Epson customer support or a professional technician is advisable. They can diagnose the specific cause of the error and provide appropriate guidance or repairs to resolve the issue and restore the scanning functionality of the Epson XP-810 printer.
| Printer Model | Epson XP-810 |
| Error Code | 0x13 |
| Display on | SCANNER |
| Description and troubleshooting | Scanner/ADF opposite side wrong contact detection distance error. CIS Module failure. Scanner Housing failure. Main board failure. Cable or FFC disconnection. Motor failure. |
